Slideshow image

Last week, Tenth Church introduced “Giving by Text”.

If you’re like me, you might want to give at a special moment for a benevolence or missions offering but you don’t have cash on hand. That's where this comes in handy. Start by texting “give” to one of these numbers:

Mt. Pleasant: (778) 200-1997
East Van: (778) 200-3525
Kitsilano: (778) 200-1771
3rd Service: (778) 200-3523

Then you can link up your credit card in a few seconds. After you’re set up with your credit card, you can then text to give for your regular tithes and offerings, or to any of our designated funds like missions, benevolence, or LiveWire.

FAQs:

We have received positive feedback from many of you that chose to give by text last weekend. For those of you who still have questions, we wanted to provide as much information and clarity as possible.

WHY TEXT GIVING?

Text giving is hands-down the easiest and safest way to give at Tenth Church. Giving can be done in under 5 seconds and most importantly there can be no mishandling of your information. With text giving there is never a time when you can’t locate a pen or you simply run out of time to fill in an envelope. We also understand that many people today simply don’t carry cash with them and it's our desire to provide new ways to give that make it easier and safer to partner with Tenth Church.

STEP-BY-STEP SETUP HELP:

First Time Setup:

1. Text an amount you would like to give to one of these numbers:

Mt. Pleasant: (778) 200-1997
East Van: (778) 200-3525
Kitsilano: (778) 200-1771
3rd Service: (778) 200-3523

2. Click the link that you receive in response.

3. Fill out the form with your details and card information.

Submit the form and you’re all set up!

Future Giving: Once your account is setup, text an amount (eg. 200) to the same number and your gift is given. 

You’re done! You’ll receive confirmation of your giving immediately. It’s that easy.

You can text to give for your regular tithes and offerings, or to any of our designated funds like missions, benevolence, or livewire. Simply type the amount you want to give, followed by the fund name (eg. 20 benevolence). 

 

You can also setup scheduled giving via text. Simply text "100 weekly" or "100 monthly" to setup automated scheduled giving. Your scheduling options are Monthly, Bimonthly, Weekly, & Fortnightly.

ARE MY CREDIT CARD DETAILS SECURE?

All financial information is encrypted and stored by our banking partner to PCI DSS  Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

WHAT ABOUT CASH & CARD GIVING?

For those people who prefer to give in service via cash & card we welcome it & we really appreciate it. It is in fact better for the Church because they incur lower fees, however we are conscious that it may be better for you to give by text. If you don’t carry cash and are concerned about the security of your information, then text giving is for you.

WHAT ABOUT FEES?

Text giving incurs the usual merchant (processing) fees and is set at 2.7% for our current volume. During the process of signing up you can choose to cover these fees as a part of your giving.

CAN I GET A REFUND?

You sure can! If you accidentally mistyped an amount it’s as easy as texting “refund” to the same number and your refund will be issued immediately.